The seats are comfortable and the staff is friendly. I ended up just going back to my seat (luckily I wasnt desperate). The only negative was the extreeeeemely long line for the restrooms during the intermission - both mens and womens. There was a very short wait to buy drinks beforehand and plenty of staff to direct us to our seats and to keep people in line. The venue was beautiful, with plenty of room between rows of seats (we didnt have to stand to let people pass by, although we typically did). We visited The Ellie for a Sigur Ros show and had an excellent experience. Also, if you dont like to sit up super straight, Id recommend buying seats in another area to see if they are more comfortable.
Im 5-6" and I had a hard time reaching the foot rest, so my legs and feet kept falling asleep. So basically you are constantly kicking the people in front of you. The seats sit up high like bar stools and then there is a tiny spot that sticks out about 3" from the backs of the seats in front of you to rest your feet. The problem was that the seats are so uncomfortable we were all miserable. We bought nose bleed seats (level 4), so I wasnt expecting a great view, but the view was actually just fine. The theater is beautiful, but the seating in the area we sat in is awful. Best place to park is the garage although when a show has ended it takes a bit of time to get out of the garage, but for a woman its better than walking blocks away in heels to find your car in hopes it wasnt towed. You may be able to get a picture with a performer after the show in the lobby or sometimes on intermission. Make sure to get there early to check your coat, get a beverage, and find your seat. The outdoor strip of theaters sets the mood before you walk into the theater with your tickets which feels so special! Concessions, coat check, souvenirs, restrooms, and helpful staff.
Its been a tradition to see The Nutcracker here every year for Christmas! Love to dress up and see amazing performances.
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